FAQ's

Solve Your Heating queries

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Providing answers to your heating worries

Discover Effective Central Heating Solutions

At Atlas Plumbing & Heating, we understand that choosing the right team for your home’s plumbing and heating needs is an important decision. Whether you’re looking to service your oil boiler, install a new heating system, upgrade your oil tank, or need help with general plumbing work, you may have a few questions before getting started.

This FAQ page brings together the most common queries we receive from homeowners across Lincolnshire, Norfolk, and Cambridgeshire. Our aim is to give you clear, helpful information so you know exactly what to expect when working with us.

If you can’t find the answer you’re looking for, please get in touch — we’re always happy to help.

What areas do you cover?

We serve homeowners and businesses across Lincolnshire, Norfolk and Cambridgeshire. Feel free to contact us with your postcode and we’ll confirm if we can help.

What types of heating systems do you install and service?

We specialise in oil-fired systems including oil boilers, oil tanks and full central heating systems. We also provide plumbing, kitchen & bathroom work and power-flushing to keep your heating system efficient.

How often should I service my oil boiler?

We recommend having your oil boiler serviced at least once a year. Regular servicing helps maintain efficiency, extends the life of your boiler and ensures it’s safe to use.

Do you install new oil tanks?

Yes. We install and replace oil tanks to modern standards, ensuring compliance with current regulations and proper safe installation.

What is power flushing and when should it be done?

Power flushing is a cleaning process for your central-heating system which removes sludge, rust and debris. It should be considered if radiators are cold at the bottom, the system takes a long time to heat up, or if you’re installing a new boiler and want to improve efficiency.

Can you help with plumbing work in kitchens and bathrooms?

Absolutely. We undertake plumbing installations and repairs in kitchens & bathrooms — from new tap and shower installations to more extensive re-plumbing projects.

Do you provide free quotations?

Yes — we provide free, no-obligation quotations. We’ll assess your situation and provide a clear estimate for the work required.

Are your engineers properly qualified?

Yes — our team are experienced professionals, trained in oil-fired systems, central heating and plumbing. We use premium materials and techniques to deliver high-quality work you can trust.

What should I do in an emergency (e.g., no heating or leaking pipe)?

If you have an urgent issue such as loss of heating or a water leak, please call us as soon as possible. We’ll endeavour to respond quickly and safely to your problem.

Will the installation or service disruption affect my home?

We always aim to minimise disruption. Before starting work we’ll discuss the approach, schedule and any temporary arrangements (such as turning off water or heating) so you know what to expect.

What are the benefits of upgrading an old boiler or heating system?

Upgrading to a newer boiler or optimising your system with services such as power flushing can deliver improved heating performance, lower energy bills, fewer breakdowns and better system lifespan.

 

How do I book a service or installation?

You can contact us by phone or email (details on the website). We’ll ask a few simple questions about your property and needs, then arrange a convenient time for one of our engineers to visit and provide a quotation or carry out the work.